🔄 Return & Refund Policy

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At Miraika, your satisfaction is important to us. If you are not fully happy with your purchase, we accept returns (no exchanges) under the conditions outlined below, in accordance with Indian consumer protection laws.

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1. Eligibility for Return

To be eligible for a return:

• The request must be initiated within 7 days of receiving the product.

• The item must be:

  • Unused and unworn

  • In its original packaging, with tags and invoice

  • Free from any damage or alterations

Note: Returns are not accepted for customized, engraved, or made-to-order products.

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2. Return Request Process

To initiate a return:

• Email us at support@miraika.in with:

  • Order number

  • Reason for return

  • Clear photos of the product (if applicable)

Our team will review your request and respond within 1–2 working days with next steps. Upon approval, we will arrange for return pickup or share return shipping instructions.

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3. Return Shipping

• For eligible returns due to damage, incorrect item, or quality issues, Miraika will bear the return shipping cost.

• For other reasons (e.g., change of mind), the customer is responsible for return shipping.

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4. Refund Policy

• Refunds are processed only after the returned item is received and inspected.

• Once approved, the refund will be issued within 5–7 business days to the original payment method.

• For Cash on Delivery orders, refunds will be issued to your provided bank account or via UPI.

Note: Shipping fees (if charged) are non-refundable.

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5. No Exchange Policy

We currently do not offer exchanges. If you wish to replace a product, you may initiate a return (if eligible) and place a new order.

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6. Non-Returnable Items

We do not accept returns for:

• Personalized or custom-made items

• Items marked as “Final Sale” or “Non-Returnable”

• Products returned after the 7-day return window.​